As we continue to navigate a challenging 2020, be assured that everyone at Nautel is working hard to ensure that you can count on us for rock-solid products, replacement parts and technical support assistance.
Our U.S. and Canadian manufacturing facilities have shipped over 1,000 products so far this year and our Customer Support team has answered over 4,700 calls and handled over 4,500 cases. To provide you with worry-free operations we’ve made some customer-focused process improvements. An example is our repair process which we’ve streamlined for better notifications and turnaround time.
Nautel’s Customer Support team is available 24/7/365 and has over 200 years of experience. Please don’t hesitate to reach out if there is anything we can do to help, whether it is technical assistance, replacement parts or even replacement transmitters. You can reach Nautel toll free at 1.877.662.8835 (or + 1.902.823.3900 internationally) and for Support via email at [email protected]